Grupo Marta’s Service Centers

Grupo Marta’s management is organized in service centers that allow the company to offer personalized support and field expertise. Owners have the ability to contract each center individually and, in return, the contracted unit develops a customized budget and strategy for the development or management project. An added benefit to contracting Grupo Marta’s services is the cost efficiencies that come from the establishment of joint programs within its members and various vendors.

Administration

The Administration Center offers a wide array of services intrinsic to any hospitality business. Additionally, a major benefit that this unit offers to property owners is the knowledge of local laws and procedures, crucial to any administrative function.

Administration services:

Hospitality Law

  • Contracts and hospitality legal practice advice
  • Hospitality taxation advice
  • Legal research

Facilities Risk & Insurance Management

  • Integral risk prevention resources inventory and audits
  • Integral risk prevention & emergency plan development
  • Integral risk prevention & emergency plan management, including handling of incidents, accidents, crime, and other special cases
  • Creation of security standards, handbooks, and training programs
  • Insurance research, sign ups, renewals, and redemptions
  • Physical security service and design

Purchasing

  • Product importation
  • Importation & tax exoneration laws research
  • Provider and product research
  • Provider and product database development & upkeep

Project Management

  • Project coordination and monitoring support
  • Permit and patents applications
  • Utility services applications

Other Administrative Services

  • Administration of corporate phones, couriers, and buildings
  • Local government relationship management

Executive in charge of this unit:

Ana Lucía Castro, M.A.F.E.
Chief Administrative Officer